At Imperial Phone, we prioritize your privacy and are dedicated to safeguarding your personal information. We provide landline services and related equipment, such as cordless phones and analog telephone adapters (ATAs), across America. Our company operates from Atlanta, Georgia. We understand the importance of protecting your information and are fully committed to ensuring that your data remains private and secure.
Imperial Phone does not sell or share your personal information with third parties for their marketing purposes. We believe in transparency and providing our customers with control over their personal data. This policy explains how we handle your information and gives you options to manage your privacy preferences.
To offer you our services effectively, we collect certain types of information. However, we ensure that this information is handled responsibly and used solely for the purposes described in our Privacy Policy.
Name and Contact Information: This includes your name, phone number, email address, and mailing address.
Payment Information: Information required for billing purposes, such as credit card details and billing addresses.
Call Logs: Records of your calls, including time, duration, and destination.
IP Addresses and Device Information: For network security and service optimization.
Cookies and Tracking Technologies: To improve user experience and website functionality.
System Performance Data: To monitor and enhance our service quality.
We use the information collected for various purposes to deliver and enhance our services.
Account Management: To create, manage, and maintain your account.
Customer Support: To assist you with inquiries and resolve issues.
Payment Processing: To securely process your transactions.
Usage Analysis: To understand how our services are used and improve service quality.
Infrastructure Maintenance: To ensure our systems run smoothly and efficiently.
Product Development: To develop new features and services that meet your needs.
While we do not sell or share your personal information for marketing purposes, we may share information under specific circumstances detailed below:
We may share your information with third parties who provide essential services on our behalf, including:
Payment Processors: To handle financial transactions securely.
Technical Support Providers: For maintenance and troubleshooting.
Marketing Agencies: To carry out marketing initiatives authorized by you.
We may disclose your information to comply with legal requirements:
Court Orders and Regulatory Requests: To comply with lawful requests by public authorities.
Legal Processes: In connection with audits, investigations, or other legal proceedings.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will ensure continued protection of your information with adequate security measures.
We provide various options to help you manage your personal information and control how it is used.
You have the right to access and update your personal information. You can do this by contacting our customer support team.
If you do not wish to receive marketing communications from us, you can opt out through the following methods:
Unsubscribe Links: Found at the bottom of our promotional emails.
Contacting Customer Support: Request to be removed from our marketing mailing lists.
We prioritize the security of your information and implement various measures to protect it:
Encryption Technologies: To secure sensitive information during transmission.
Firewalls and Secure Servers: To protect our systems from unauthorized access.
Access Control Protocols: To ensure only authorized personnel can access your data.
We retain your personal information only as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
Our services are not designed for children under 13, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child without proper consent, we will take steps to delete it promptly.
We may update this policy periodically. Any significant changes will be communicated to you through our website or other appropriate means. The updated policy will be effective upon posting.
If you have any questions, concerns, or requests regarding your personal information or this policy, please contact us.
This policy is effective as of 26thJuly'24.
At Imperial Phone, protecting your privacy is of the utmost importance. We aim to build and maintain your trust by being transparent about how we handle your personal information. Thank you for choosing Imperial Phone for your communication needs, and rest assured that we are committed to safeguarding your data.
