Terms and Conditions for Imperial Phone

Welcome to the Imperial Phone website. These Terms and Conditions govern your access to and use of our website and services. By accessing our site or using our services, you agree to be bound by these terms. If you do not agree with these terms, please do not use our website or services.

1. General

Imperial Phone, based in Atlanta, Georgia, provides landline telephone services and related equipment, including cordless phones and analog telephone adapters (ATAs), across America. By using our website and services, you agree to comply with these terms and all applicable laws and regulations.

2. Definitions
3. Use of the Website
A. Eligibility

You must be at least 18 years old to use our website. By using our site, you represent that you meet this age requirement.

B. Account Management

To access certain features, you may be required to create an account. You agree to provide accurate and up-to-date information and to keep it updated. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

C. User Conduct

You agree to use the website and services only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit any other's use and enjoyment of the website.

4. Intellectual Property

All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Imperial Phone or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works of the content without prior written consent from Imperial Phone.

5. Services Description and Use
A. Description

Imperial Phone offers landline services and equipment such as cordless phones and ATAs. The descriptions and prices for these services are subject to change without notice. We reserve the right to modify or discontinue any service or product at our sole discretion.

B. User Obligations

Users agree to:

- Use the services according to all applicable laws and regulations.

- Not misuse our services by attempting unauthorized access to our systems or engaging in fraudulent activities.

C. Service Limitations

Service quality and availability may be affected by various factors such as network congestion, technical issues, and maintenance. Imperial Phone does not guarantee uninterrupted or error-free services.

6. Payment and Billing
A. Fees

By using our services, you agree to pay the associated fees, which may include one-time charges, recurring charges, or usage-based charges.

B. Billing

You authorize Imperial Phone to charge your provided payment method for all fees incurred. If your payment method is declined, we may suspend or terminate your access to the services until payment is made.

7. Returns and Refunds

Imperial Phone's return and refund policy for equipment will be communicated to you by our customer service team upon signing up. For any issues or concerns with our products, please contact our customer service team for assistance.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

Imperial Phone will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use or inability to use our services. Our total liability to you for any claims arising out of or in connection with our services will not exceed the amount paid by you for the services in the previous 12 months.

10. Indemnification

You agree to indemnify, defend, and hold harmless Imperial Phone and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including attorney’s fees) arising from your use of the website, violation of these terms, or infringement of any intellectual property or other rights.

11. Modifications

Imperial Phone reserves the right to modify these Terms and Conditions at any time. We will notify you of any significant changes by posting the updated terms on our website. Your continued use of the website after such changes constitutes your acceptance of the new terms.

12. Termination

We may terminate or suspend your access to our website and services at any time, without prior notice or liability, for any reason, including if you violate these terms. Upon termination, you must cease using the services.

13. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these terms shall be brought exclusively in the courts located in Atlanta, Georgia, and you consent to the jurisdiction of such courts.

14. Dispute Resolution

Any disputes arising out of or in connection with these terms shall be resolved through binding arbitration conducted by a single arbitrator selected by mutual agreement. The arbitration shall take place in Atlanta, Georgia, in accordance with the rules of the American Arbitration Association.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Imperial Phone regarding your use of the website and services, superseding all prior agreements and understandings. Additional terms and conditions will be communicated to you by our customer service representative during the signup process.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions or our services, please contact us.

17. Effective Date

These Terms and Conditions are effective as of 26thJuly'24.

Thank you for choosing Imperial Phone. By understanding and agreeing to these terms, you can help us provide a better and more secure service. We look forward to serving you and enhancing your communication experience with our reliable landline services and equipment.

C. Technical Information

We may collect technical data regarding your interaction with our services:

2. How We Use Your Information
A. Service Provision
B. Service Improvement
C. Marketing and Communication
3. Information Sharing and Disclosure
A. Third-Party Service Providers

We may share your information with third-party vendors who assist us in service delivery, including:

B. Legal Compliance

We may disclose your information if required by law or in response to legal processes, including:

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

4. Data Security
A. Protective Measures

We adopt various security measures to protect your data, including:

B. Data Retention

We maintain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

5. Your Rights and Choices
A. Access and Update

You have the right to access and update your personal information by contacting our customer support.

B. Opt-Out Options

You may opt out of receiving marketing communications by:

6. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

10. Effective Date

This Privacy Policy is effective as of 26thJuly'24.

Your privacy is important to us at Imperial Phone. We are dedicated to safeguarding your personal information and providing a secure and trustworthy service. By understanding our privacy practices, you can make informed decisions about using our landline services and equipment. Thank you for choosing Imperial Phone.